2019 & 2020 Feature Releases

A day ago

For 2021 and onward, our goal is to be as transparent as possible with the features and updates we release.

Going forward, you'll be able to track our feature releases and roadmap right here on our features.lunchbox.io page.

For folks looking to see a list of all the features we've released to-date, below you will find a comprehensive list of releases since our launch in February 2019 to the end of December 2020.

🔌 Integrations:

POS

Marketing

Delivery

Loyalty

Feedback

Aggregator

Login

  • Facebook Login
  • Google Login
  • Apple Login

Payment

🛍 Online Ordering:

  • Web, App, Catering, and Pocket Kiosk ordering
  • Mini Marketplace, where customers can order food from multiple brands at once
  • Send orders directly to the POS
  • Scan to Pay with QR code from App (Toast)
  • Contactless Delivery
  • Curbside Pickup
  • Support for Ghost Kitchens
  • Search for validated delivery addresses
  • Search for pickup locations using address or current location, with distance to guest
  • Order ASAP or schedule a future order
  • Check against min and max values for Modifiers and Menu Groups
  • Calorie support for min and max
  • Transition to next modifier group automatically once selections have been made
  • Support for Packing Instructions
  • Upsells at Checkout
  • Order Throttling scheduled orders by order # or total $ per time slot
  • Lead time, prep time, delivery time, and large order time estimates, that show at checkout
  • Add tip with delivery driver (Bringg)
  • Location based menu pricing
  • Support for flattening subgroups, or using subgroups as items for building sized based menus with ranged pricing
  • Order confirmation screen with order tracking, delivery updates, and confirmation email
  • Text message delivery status updates (DoorDash & Postmates)
  • Live menu editing (change names, pictures, descriptions, dietary tags, 86'ing, and more instantly)
  • Notes for items and for delivery instructions
  • Dining hours (Happy Hour, Brunch, etc)
  • Menu type availability (pickup only, delivery only, dine in only, kiosk only)
  • Nested modifier support (currently web-only)
  • Set "additional description" for menu items, for if UI supports it (ie. Listing benefits)
  • Scheduled 86'ing and LTOs
  • Outposts
  • Inventory sync with POS (Toast)
  • Automated delivery dispatch (see our partners above)
  • Order history with re-order
  • Set favorite locations on App for speedy ordering
  • Automated welcome, confirmation, refund, and loyalty earned emails
  • Send digital gift cards via email or text
  • Preload account balance for use when ordering
  • Delivery and pickup order minimums
  • Settings for tips at checkout (all) and custom tips (web)
  • Option to display Cookie Consent dialogue for CCPA compliance
  • Dietary tags for menu items (ie. Contains nuts, contains dairy, vegan, vegetarian, etc)
  • Accept cash orders or payment in person
  • Lock ordering to same-day only (for restaurants that change menus daily)
  • Automated notifications when orders are ready for pickup or out for delivery
  • Store multiple cards on files for continued use, with the ability to set a primary card, and delete unwanted cards
  • Persist your cart even when switching locations, if the same items are still available at the new location
  • Most recently searched addresses saved for quick re-ordering
  • Set default modifiers for a modifier group (currently web-only)
  • Custom designed maps for locations page
  • Have dedicated ordering pages for each location, with customizable slug
  • Blocking VOIP phone numbers for fraud prevention
  • Guest checkout support for Pocket Kiosk (dine in ordering only)
  • Swap out delivery address provider (default is Google) for scenarios where servicing a custom network of delivery addresses (ie. College Campus)
  • Deep linking to locations, brands (if Mini Marketplace), and items
  • Call store directly from the app after placing order

🤞 Loyalty:

  • Credit based loyalty rewards (ie. $10 cash back ever $100 spent)
  • Loyalty tiers, with the ability to set different incentives each tier
  • Birthday rewards, in the form of credit or coupons
  • Sign up bonuses, in the form of credit or coupons
  • Scan QR code and customer search at POS to earn and redeem loyalty (Toast)
  • Verify customer phone numbers to prevent loyalty fraud
  • Discounts on items, checks, and BOGO
  • First order only discounts
  • Multi-use promo codes
  • Generate single use promo codes and export
  • Same person multi-redeem promo codes
  • Enforce or ignore order minimums for discounts
  • View promo code redemption analytics
  • View account details and loyalty status from web or app
  • Guests can save promos to their loyalty wallet and redeem at checkout
  • Collect personalized information about guests for swag boxes
  • Double point days and double point months
  • Standalone loyalty program sign up page
  • App download links promoted via web